Business listingPortland
Medical clinic

Old Town Clinic

Medical clinic · Portland

3.8101 reviews

727 W Burnside St, Portland, OR 97209

Old Town Clinic

About

Located at 727 W Burnside St in Portland, the Old Town Clinic serves as a medical facility dedicated to providing care for the local community. The clinic is staffed by a team of medical professionals who are frequently praised by patients for their attentive, compassionate, and trauma-informed approach to healthcare. Many long-term patients highlight the dedication of the doctors and nursing staff, noting that the clinical team often goes above and beyond to ensure that individuals receive the support and referrals they need to navigate their health journeys. However, the patient experience at the Old Town Clinic can be inconsistent, particularly regarding administrative and support services. While some visitors report efficient interactions, others have expressed frustration with the clinic's intake processes, communication from the front desk, and the management of pharmacy refills. Patients have noted challenges with scheduling appointments and navigating the clinic's policies, which can sometimes lead to confusion or extended wait times. Despite these operational hurdles, the clinic remains a significant resource for those seeking medical attention in the heart of Portland.

Reviews Old Town Clinic

Patient experiences at this clinic are highly polarized, with many praising the compassionate and dedicated medical staff while others report significant frustration with administrative processes. Recurring issues include inconsistent communication, difficult intake procedures, and poor experiences with front desk staff.

Strengths

  • Compassionate and attentive doctors
  • Supportive pharmacy services
  • Trauma-informed patient care

Weaknesses

  • Difficult new patient intake process
  • Inconsistent front desk communication
  • Unreliable prescription refill timing

Best for

Vulnerable individuals seeking compassionate, trauma-informed medical care and support services.

Opening hours

Friday
8 AM–5 PM
Monday
8 AM–5 PM
Sunday
Closed
Tuesday
8 AM–5 PM
Saturday
Closed
Thursday
8 AM–5 PM
Wednesday
9 AM–5 PM

Contact

Old Town ClinicPortlandMedical clinic

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