Norco Medical, Milwaukie
Medical supply store · Portland
4211 SE International Way, Milwaukie, OR 97222
About
Located at 4211 SE International Way in Milwaukie, Oregon, Norco Medical serves as a local resource for patients in need of essential medical equipment and supplies. With a solid 4.5-star rating from nearly 100 reviews, the facility is frequently recognized by community members for its dedicated staff. Patients often highlight the personalized attention they receive, particularly regarding the setup and fitting of complex equipment like CPAP machines and mobility scooters. Whether it is a thorough, hour-long consultation to ensure a proper mask fit or a home assessment for mobility needs, the team is noted for its commitment to patient education and support. Beyond the clinical consultations, the store is well-regarded for its reliable delivery team, who are often described as compassionate and professional when bringing oxygen and other supplies directly to patients' homes. While the experience can occasionally be impacted by administrative challenges or communication hurdles, many clients emphasize that the staff’s willingness to go the extra mile—such as meeting outside of standard hours or coordinating urgent deliveries—makes a significant difference in their care. For those in the Milwaukie area seeking a balance of technical expertise and a supportive, human-centered approach to medical equipment, Norco Medical remains a key local provider.
Reviews Norco Medical, Milwaukie
Customer experiences at this facility are polarized, with many praising individual staff members for their expertise and kindness, while others report significant frustration with administrative communication and phone accessibility. While the delivery team and specific representatives receive high marks for their support, recurring issues with office organization and responsiveness impact the overall service quality.
Strengths
- Knowledgeable and helpful staff
- Professional and kind delivery team
- Thorough equipment setup and training
Weaknesses
- Poor phone communication and accessibility
- Inconsistent follow-up and organization
- Miscommunication between departments
Best for
Patients seeking personalized, one-on-one equipment fitting and support for CPAP, oxygen, or mobility devices.
Opening hours
- Friday
- 8 AM–5 PM
- Monday
- 8 AM–5 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- Closed
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–5 PM
Contact
- 4211 SE International Way, Milwaukie, OR 97222
- (503) 850-7311
- www.norco-inc.com